The Evolution of JJ's Custom Painting: From a Side Business to a Thriving Company

Every successful business has a story, and JJ's Custom Painting is no exception. Our journey, from a side business to a thriving company, is a testament to our commitment to quality, customer service, and a relentless drive to excel. Here, we share our story, hoping it will inspire budding entrepreneurs and reaffirm to our customers their faith in our services.

Our humble beginnings date back to 2017, when our CEO, Jordan Jones, started painting houses as a side job for his wife, a realtor. The initial aim was straightforward - to provide quality painting services that could help enhance the appeal of homes in the competitive real estate market. But, as we navigated the initial phase, we realized that our mission wasn't just about painting houses; it was about transforming spaces and touching lives.

What set us apart right from the start was our emphasis on reliability and responsiveness. By being approachable and always available to answer customer queries, we created a strong bond with our clients. This customer-focused approach helped us create a niche for ourselves in the market, transforming our side business into a full-time career for Jordan.

Fast forward to today, and we have grown significantly over the years, expanding into multiple crews handling day-to-day operations. Our commitment to high-quality craftsmanship and exceptional customer service has remained constant throughout this journey. But the evolution didn't stop there. As our clientele grew, so did the range of services we offered. Along with painting, we started providing additional small services, continually striving to meet and exceed our customers' expectations.

A significant part of our growth story is the role of word-of-mouth referrals. We believe that a happy customer is the best marketing tool, and we have focused on ensuring customer satisfaction with every project we undertake. This approach has paid off, with a substantial portion of our growth attributed to referrals from satisfied customers.

Yet, amid all this growth and evolution, our core values and goals have remained unchanged. We are still dedicated to setting the bar high as a quality contractor in the Oklahoma City and surrounding metro area. We remain committed to creating the best customer service and being attentive and approachable to all our customers.

Our mantra, "Transforming spaces with paint," perfectly encapsulates our mission. We are not just about changing the color of your walls; we are about transforming your space, making it a reflection of you, and creating an environment you love.

As we look back on our journey, we can't help but feel a sense of gratitude. We are grateful for every customer who trusted us to transform their space, for every word-of-mouth referral that helped us grow, and for every challenge that pushed us to improve and excel.

The evolution of JJ's Custom Painting is a story of dedication, hard work, and a relentless commitment to customer satisfaction. But we believe this is just the beginning. With our customers by our side, we look forward to continuing our journey, transforming spaces with paint, and touching more lives along the way.

Caleb Roche

Located in Edmond, Oklahoma, Caleb is a Marketing Consultant that helps businesses build better marketing strategies. Combining strategy with implementation, he focuses on building long-term customers through data-driven decision-making. With experience working with both small and large companies, he has the experience to help businesses create strategic marketing plans that focus specifically on each business’s strengths, not just a one size fits all/template-based strategy.

https://www.crocheconsulting.com
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How JJ's Custom Painting Values Customer Relationships: Our Approach to Communication and Satisfaction